1. Secure Online Ordering: Visa, Mastercard, Discover, AMEX via PayPal
2. Bank Check or Money Order to:
African Custom Knives/Lion Pride Imports
10044 Hooper Road
Baton Rouge, LA 70818
PLEASE NOTE: To be fair to all customers, we do not hold knives pending payment or return. All transactions will be done in US dollars. Signature confirmation is required by the credit card processors for high value orders to confirm secure delivery.
Secure Online Ordering & Legal Disclaimer
We take your personal information seriously and take all reasonable steps to protect your information. Our site utilizes SSL (Secure Socket Layer) encryption when transmitting payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during secure credit card transactions. We use a secure server that is extremely dependable and safe to insure that your information remains private.
You must be at least 21 years of age in order to purchase any knife from this site. Purchaser is responsible for compliance with all applicable laws and regulations. By ordering, purchaser agrees that African Custom Knives has no liability to the purchaser, or any person, whatsoever arising from any use or possession of purchase products.
Inspection & Return Policy for all knives sold by African Custom Knives
We want you to be completely satisfied with your purchase from us, but we also know that purchasing a custom knife online is not ideal. We will do our best to post all specs and take great pictures to represent the knife and the knifemaker well.
Before returning a knife, please contact us and get a returned merchandise authorization before shipping. We require that your return include full insurance, adequate packaging and signature confirmation. Return shipping costs are the responsibility of the purchaser.
If for some reason you are not completely satisfied with your purchase, we will give you a 100% merchandise credit on our website if you return the knife in unused condition within 30 days. If you are returning a knife, we will not process an additional order until the knife is received and our return process is completed.
If you would like us to refund your card or Paypal account, there will be a 20% restocking fee to cover the costs to process your order, ship your order, receive your return, inspect your return, and process your refund.
We reserve the right to refuse service without prior notice if you violate or abuse our return policies.
Natural handle materials are not warranted by African Custom Knives. (Preventive measures can be used to preserve natural handle materials – yet natural aging and change sometimes cannot be avoided.)
We do not repair knives. If you have a custom knife in need of repair, please contact us before you ship it to us. We will make arrangements with the knifemaker to repair or replace your knife based on the individual knifemaker’s warranty polices.
We provide free standard shipping on all purchases in the Continental United States (AK and HI excluded). We will ship via standard delivery with USPS or UPS. If you would like to upgrade your shipping method, you may do so for an additional cost.
International Shipping Policy
Due to additional scrutiny, increased seizures, and lost packages, website sales will be limited to only certain countries. Please contact us if you live outside the US and would like to inquire about paying for shipping internationally. Please note that on international orders, once the package is shipped we will provide proof of shipment and any lost, seized, or stolen packages are the responsibility of the buyer.